Philosophy

Our corporate philosophy can be summed up in a single word: 'Service'. Since the beginning the company has strived not only to provide unparalleled levels of service, but to do so for each and every customer each and every time. To us, everyone is a 'Very Important Client' (VIC).

Tiong Nam has been committed to ensuring that this culture of consistently excellent service has become ingrained into all levels and sectors of the company. We do so with the belief that it is service - not price - that keeps clients coming back and we have developed a training system which educates our staff about the importance of always maintaining this high standard.

In recognition of this, Tiong Nam was the recipient of the 'Best Domestic Logistic Service Provider (Malaysia)' award at the Annual ASEAN 4 Logistics Awards in 2007 and 2008, a ceremony hosted by Frost & Sullivan, an independent global growth consulting company. Recipients of the awards were selected based on a Voice of Customer research seeking to recognice best practices and outstanding performances by third-party logistics service providers in Indonesia, Malaysia, Singapore and Thailand.

Constantly driven forward by the company motto of "You Call, We Deliver", at Tiong Nam, no matter the distance, we always go that extra mile.