Philosophy

 
 

Tiong Nam Logistics - Philosophy

Our corporate philosophy can be summed up in one word – ‘Service’. From the very beginning, Tiong Nam has strived to provide unparalleled levels of service to our customers, one delivery at a time.

 

Tiong Nam is committed to ensuring that this culture of service excellence is ingrained into all levels and sectors of the company. We hold firmly to the belief that it is service – not price – that keeps customers coming back. To that end, we have developed a thorough training system to equip our staff with the skills and expertise to consistently deliver the very best for our customers.

 

In recognition of our work, Tiong Nam was the recipient of the ‘Best Domestic Logistics Service Provider (Malaysia)’ award at the Annual ASEAN 4 Logistics Awards in 2007, 2008, 2012, 2013, 2014 and 2015, a ceremony hosted by Frost & Sullivan, an independent global growth consulting firm. Recipients of the awards were selected on the basis of ‘Voice of Customer’ research, which seeks to recognise best practices and outstanding performances by third-party logistics service providers in Indonesia, Malaysia, Singapore, and Thailand. Also to mentioned we are awarded the Best regional road transportation service provider of the year by Frost and Sullivan in 2015.

 

At Tiong Nam, we are driven by the company motto of “You Call, We Deliver”. We go the extra mile to ensure that distance, or complexity, is never an obstacle to efficient delivery.